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Frequently Asked Questions

What is Selingo?

Selingo is an innovative English learning platform that uses visual memory techniques, connecting words to images to help you remember vocabulary faster and more effectively.

How do I use the browser extension?

Once installed, you can click on any word on a webpage to see its visual dictionary entry, listen to its pronunciation, and see translations. You can also save words to your personal collection.

Is Selingo free to use?

Yes, Selingo offers a generous free tier that includes access to our core features, including the visual dictionary and basic learning tools.

How can I delete my account?

Users who created an account on our website can request account deletion by emailing support@selingo.app. We will delete your account and all associated personal data from our Firebase Authentication records within 7-14 business days.

How can I report a bug or suggest a feature?

We value your feedback! You can use our support feedback form or join our Discord community to report issues or share your ideas.